okbjee Privacy Policy

Section 1

1. Introduction

This Privacy Policy ("Policy") is issued by okbjee ("we", "us", "our") and applies to all users ("you", "your") who access or use the okbjee platform available at https://okbjee.app (the "Platform"). This Policy forms part of the okbjee Terms & Conditions and should be read alongside that document.

okbjee is committed to handling your personal data with care, transparency, and respect. We recognise that our users entrust us with sensitive information — including identity documents, financial transaction details, and contact information — and we take that responsibility seriously. This Policy sets out, in plain and formal English, exactly what personal data we collect from players across Bangladesh, the purposes for which it is processed, the legal basis that justifies each processing activity, and the rights you hold over your own information.

By registering an account on the okbjee Platform, by completing a deposit or withdrawal transaction, or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, you must cease using the Platform and may request account closure by contacting our support team.

Section 2

2. Data We Collect

okbjee collects personal data in several categories, depending on the nature of your interaction with the Platform. The following table summarises the categories of data we collect and examples of specific data points within each category.

We do not collect special-category personal data (such as racial or ethnic origin, religious beliefs, or health information) unless you voluntarily disclose such information in a support communication, in which case it is used only to resolve your specific query and is not stored beyond the retention period applicable to communications data.

Section 3

3. How We Collect Data

okbjee collects personal data through the following channels and mechanisms:

• Direct submission by you: when you complete the registration form, submit identity documents during KYC verification, initiate a deposit or withdrawal, contact our support team, or update your account profile.
• Automated technical collection: when you access the Platform, our servers automatically record technical data including your IP address, device identifiers, browser fingerprint, and session metadata. This collection occurs on every visit regardless of whether you are logged in.
• Payment provider data exchange: when you initiate a BDT transaction via bKash, Nagad, Rocket, Upay, or a supported bank, the relevant payment provider confirms transaction details to okbjee for reconciliation and fraud prevention purposes.
• Cookie and tracking technologies: the Platform uses first-party cookies and similar technologies to maintain your session, remember preferences, and analyse usage patterns. Full details are set out in Section 7 of this Policy.
• Third-party identity verification services: where okbjee uses a third-party identity verification provider to process KYC documents, that provider shares the verification result and a confidence score with okbjee. The underlying document images are handled in accordance with that provider's own data processing terms.

Section 4

4. Legal Basis for Processing

okbjee processes personal data only where a lawful basis exists for doing so. The primary legal bases applicable to our processing activities are as follows:

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To withdraw consent for promotional communications, use the unsubscribe link in any marketing email or contact our support team directly.

Section 5

5. How We Use Your Data

The personal data collected by okbjee is used exclusively for the following purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your consent or updating this Policy with adequate notice.

• Account operation: to create, maintain, and administer your okbjee account, including processing your deposits and withdrawals in BDT, recording your gaming activity, and applying bonuses to your account balance.
• Identity and age verification: to confirm that you are who you say you are and that you are at least 18 years of age, as required under our Terms & Conditions and responsible gaming commitments.
• Fraud prevention and security: to monitor your account activity for signs of fraudulent behaviour, money laundering, bonus abuse, or account compromise, and to take protective action where such activity is detected.
• Customer support: to respond to your queries, resolve disputes, process complaints, and otherwise communicate with you about your account and use of the Platform.
• Responsible gaming: to monitor betting patterns that may indicate problematic gambling behaviour, to apply self-exclusion and limit settings you have requested, and to send welfare-related communications where appropriate.
• Legal and regulatory compliance: to fulfil obligations imposed by applicable law, including retaining transaction records for the periods required by anti-money-laundering regulations.
• Platform improvement: to analyse aggregated, anonymised usage data to improve the performance, design, and game selection of the Platform.
• Promotional communications: where you have provided consent, to send you details of bonuses, promotions, and seasonal offers relevant to players in Bangladesh — including campaigns tied to BPL cricket, Eid, Pohela Boishakh, and other cultural events.

Section 6

6. Data Sharing & Disclosure

okbjee shares personal data with third parties only in the limited circumstances described below. In all cases, third-party recipients are required to handle your data in a manner consistent with this Policy and applicable data protection obligations.

• Payment processing partners: bKash, Nagad, Rocket, Upay, and supported banks (Dutch-Bangla Bank, City Bank, BRAC Bank, and others) receive the transaction data necessary to process your deposits and withdrawals. These providers operate their own privacy policies and are independent data controllers for the data they process.
• Identity verification providers: where okbjee uses a third-party KYC provider, your identity document images and personal details are shared with that provider solely for the purpose of verifying your identity. The provider is contractually prohibited from using your data for any other purpose.
• Game content providers: game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your user identifier and session token to deliver game content. They do not receive your full identity or financial data.
• Legal and regulatory authorities: okbjee will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or where disclosure is necessary to prevent or report fraud or criminal activity.
• Business operations service providers: okbjee may share data with service providers who assist in operating the Platform — such as cloud hosting providers, email delivery services, and analytics platforms — under strict data processing agreements that prohibit those providers from using your data for their own purposes.

okbjee does not transfer personal data to third parties located outside Bangladesh or the jurisdictions where our service providers operate without ensuring that appropriate data protection safeguards are in place.

Section 7

7. Cookies & Tracking Technologies

The okbjee Platform uses cookies and similar tracking technologies to deliver core functionality, maintain your login session, and analyse how users interact with the Platform. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot access other files on your device.

You may configure your browser to refuse all cookies or to alert you when cookies are being sent. However, disabling essential session cookies will prevent you from logging in or using real-money gaming features on the Platform. Analytics and preference cookies may be declined without affecting core functionality.

Section 8

8. Data Security

okbjee implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include but are not limited to the following:

• All data transmitted between your device and the okbjee Platform is encrypted using 256-bit SSL/TLS encryption. The padlock icon visible in your browser's address bar confirms that your connection is secure.
• Passwords are never stored in plain text. User credentials are stored exclusively as salted cryptographic hashes using industry-standard algorithms.
• Access to personal data within okbjee's internal systems is restricted to personnel who require it to perform their job functions, under a principle of least privilege. All internal access is logged and subject to regular audit.
• Financial data — including bKash, Nagad, Rocket, and Upay account identifiers — is handled under strict access controls and is not visible to general support staff beyond the minimum information required to resolve a specific transaction query.
• Our infrastructure undergoes regular security testing, including vulnerability assessments and penetration testing, to identify and remediate potential weaknesses before they can be exploited.
• In the event of a personal data breach that poses a risk to your rights and freedoms, okbjee will notify affected users and, where required by applicable law, notify the relevant regulatory authority, within the timeframes prescribed by law.

Section 9

9. Data Retention

okbjee retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following retention periods apply as general guidelines; specific regulatory requirements may extend these periods where applicable.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be linked to any identifiable individual. Where data must be retained beyond the standard period due to a live legal dispute or regulatory investigation, it will be held only for the duration of that matter and then deleted promptly.

Section 10

10. Your Rights

As a user of the okbjee Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details in Section 14 of this Policy. We will respond to all valid rights requests within a reasonable timeframe, and in any event no later than 30 calendar days from receipt of your request.

• Right of Access: You have the right to request a copy of the personal data that okbjee holds about you, along with information about how it is being processed.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly via your account dashboard.
• Right to Erasure: Subject to our legal retention obligations (see Section 9), you may request that okbjee delete your personal data. Where deletion is not immediately possible due to a legal obligation, we will inform you of the specific retention requirement that applies.
• Right to Restrict Processing: In certain circumstances — for example, where you contest the accuracy of data or object to its processing — you may request that we restrict how your data is used while the matter is being resolved.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to okbjee in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on okbjee's legitimate interests, including profiling carried out for fraud detection purposes, where you believe your particular circumstances warrant an override of those interests.
• Right to Withdraw Consent: Where processing is based on your consent — such as the receipt of promotional communications — you may withdraw that consent at any time without penalty.

Section 11

11. Children's Privacy

Parents and guardians who believe that a minor in their care has registered an account on okbjee should contact our support team immediately via live chat or by emailing [email protected]. We will investigate all such reports promptly and take appropriate action. okbjee also recommends the use of parental control software on shared devices to prevent minors from accessing online gambling platforms.

Section 12

12. Third-Party Services

The okbjee Platform integrates with a number of third-party service providers, including game content studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), payment processors (bKash, Nagad, Rocket, Upay), and identity verification partners. Each of these providers operates under its own privacy policy and is an independent data controller for the personal data it processes in the course of delivering its services.

okbjee is not responsible for the privacy practices of third-party service providers beyond the contractual obligations we impose on them as data processors acting on our behalf. Users who interact directly with third-party platforms — for example, when completing a bKash mobile payment — are subject to that provider's own terms and privacy notices.

The okbjee Platform does not contain links to external third-party websites for commercial or advertising purposes. Any links that appear on the Platform lead only to internal okbjee pages or are part of the integrated payment and game delivery infrastructure described above.

Section 13

13. Policy Updates

okbjee reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. Where an update is material — meaning it significantly affects how your personal data is processed or the rights available to you — okbjee will provide reasonable advance notice via a prominent notice on the Platform or by direct communication to the contact details registered on your account.

The "Last Updated" date displayed in the Hero section at the top of this page reflects the date of the most recent revision. Continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. You are encouraged to review this Policy periodically, particularly before making any significant use of the Platform such as a large deposit or withdrawal.

Section 14

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data okbjee holds about you, please contact our Data Support team using the details below. All communications should be made in English to ensure prompt and accurate handling.